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ITWORX Provides Premium Microsoft Support Services in Egypt and MEA

24.7 %

Increase in Customer Satisfaction Rate

Since January 2004, ITWorx has been the MEA industry leading technical support provider to developers on Microsoft platforms and technologies. The outstanding service quality has led Microsoft to entrust ITWorx with more vital global and local support services for consumers and partners through the Developer Support Center (DSC). ITWorx managed to deliver high value, cost effective, fast, and reliable technical, presales assistance, and development support. The results? Impressive customer satisfaction rates; growing from 58.3% in 2006 to 83% in the first quarter of 2007, as per Microsoft satisfaction surveys.

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    Nokia headquarters By Sektori (Own work) [CC BY-SA 3.0], via Wikimedia Commons

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    Since January 2004, ITWorx has been the MEA industry leading technical support provider to developers on Microsoft platforms and technologies. The outstanding service quality has led Microsoft to entrust ITWorx with more vital global and local support services for consumers and partners through the Developer Support Center (DSC). ITWorx managed to deliver high value, cost effective, fast, and reliable technical, presales assistance, and development support. The results? Impressive customer satisfaction rates; growing from 58.3% in 2006 to 83% in the first quarter of 2007, as per Microsoft satisfaction surveys.