ITWorx delivers a new e-service for Ministry of Labor (MoL) in Saudi Arabia, as an addition to MoL new online portal that was previously provided by ITWorx. Part of the national e-Government initiative, the new service will allow MoL to better serve both corporations within the Kingdom; by offering a simpler tool to register their foreign labor or employees, and government officials; through having an easier access to the employees profiles and data.

Concerned with the development and use of the Kingdom’s human resources, MoL is responsible for manpower planning, labor relations, and the general monitoring of all matters relating to labor and employment affairs. The Ministry is also tasked with processing labor disputes, employment in the private sector, and labor permits.

ITWorx was sub-contracted to provide a solution that would consolidate previously disparate MoL systems, provide e-services to the public and for internal use, and uphold an up-to-date and accurate data repository. The new centralized and bilingual (Arabic/English) portal will allow citizens to find MoL information, forms, and announcements in an easy way through a single unified interface, as well as engage MoL services online using a single sign-on procedure; the portal also offers an e-employment service.

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