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How we make public sector software products different


ITWORX adopts innovative approaches and technologies to provide pioneering and ready-made public sector software products that streamline business processes. Our products create and enhance citizens’ experience, by managing their appointments, e-permits, e-license issuing and e-services; in addition, they facilitate their case management and correspondence tracking.

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Ready-made public sector software products

Ready-made public sector software products

Due to our solid experience in the government sector, ITWORX developed solutions that address the struggles directly by deploying simple technologies that turn a complex process into an effortless one. Our solutions help governments to save OPEX and create new revenue streams by running shorter service delivery times, in addition to creating an organized service environment that increases employees’ productivity.

Strengthen collaboration and communication

Strengthen collaboration and communication

We create tools that allow easy alignment across all levels. It is important for everyone to be informed clearly with the progress of the strategy and objectives. ITWORX allows such collaboration in an easy way that would save time and enhance communication on all levels. Having an organized environment strengthens collaboration and success in delivering a more convenient service with better quality, in addition to reducing turnaround times.

Monitor and improve employees’ performance

Monitor and improve employees’ performance

Getting accurate and detailed information contributes in improving the employees’ level of professionalism and increasing community development opportunities. It helps top management in monitoring strategic objectives and KPIs status. Additionally, executives are enabled to link between the targeted objectives and the actual results generated from the implemented initiatives.

ITWORX Works with Saudi Ministry of Labour to Transform Service Delivery and Productivity

As part of its strategic vision, the Saudi Ministry of Labour (MoL) embarked upon the transformation of its service delivery, becoming the first ministry in the Kingdom to provide e-services over the Yesser Government Service Bus (GSB). The Ministry’s e-services were integrated into the existing public portal to provide citizens and businesses with fast access to information and services.

An employee Intranet was designed to connect all 38 local MoL offices with a single back-end e-service system as well as the GSB. With such advanced integration, collaboration and information-sharing between MoL departments and other governmental institutions was promoted, in addition to increased productivity and cost savings.

Explore in Depth

Al Riyadh, KSA

Solutions ITWORX provides for Government


ON TRACK Mobile allows leaders to stay on the beat of teams’ performance at the…


ITWORX HUB Productivity solution is a simple, fully customizable, easy to manage Digital Workplace solution…


ITWORX CTS is an integrated information management system that enables handling, governance, storage, searching and…

Media Sensor

Success with media requires more listening and interaction. ITWORX offers media analytic solution, called Media…