Dr. Sherif Wagih – CIO of ITWorx – who is a Professor in IT service management and an expert certified in ITIL, and Ph.D candidate at the Swiss School of Management gave a talk at the AUC about business process automation and infrastructure services and cloud capabilities focusing on cyber security.

Sherif Wagih has obtained numerous technical certifications in the fields of IT infrastructure, project management, strategy, and service management. His areas of expertise also include IT Infrastructure, Cyber Security, Service Management, Crisis Management, Emergency Response, and Disaster Recovery.