ITWORX Homepage

About Us

ITWORX is a global technology company that supports the world’s leading organizations throughout their digital transformation journey, specializing in digital engagement, operations optimization, business process automation and advanced data analytics.

ITWORX has a 25-year proven track record building award-winning solutions for government and enterprise alike. 

ITWORX’s rich portfolio includes digital engagement and intelligent customer service portals, chatbots, cloud transformation scenarios, as well as a digital workplace solution. Leveraging its vast pool of talent, wide range of partnerships, and global delivery capability, ITWORX is the partner for success of choice for its stakeholders.


Attesting to its top notch quality, ITWORX is also ISO 9001:2015 and CMMI Level 3 certified.

Today ITWORX employs more than 700 of finest talents in the market distributed across the company’s 10 offices in Abu Dhabi, Cairo, Connecticut, Dubai, Doha, Kuwait, London, Riyadh, Toronto, and Zurich.


Courage. Excellence. Innovation.


To be our stakeholders’ partner for success.


At ITWORX, we constantly strive to foster and develop strategic alliances with the most influential pioneers and established technology providers in the world. Highlighting our role as integrators and complex application developers, these partnerships enhance our ability to deliver the comprehensive, cutting-edge solutions we promises. Such partnerships keep our developers highly trained on next generation tools and technologies.


ITWORX received awards for its performance in providing high-quality products and exceptional customer experiences.

  • United Technologies Corp. Gold Supplier
  • ESRI’s Partner Conference Global Award for Big Data Analytics 2017
  • Annual Nielsen Norman Intranet Design Award for Ooredoo Group Intranet 2014
  • Microsoft Public Sector, Education Partner of the Year Award 2014
  • Microsoft Qatar Innovation Award 2013
  • ITWORX – United Development Company Competitive Win CRM 2013
  • Microsoft Egypt Services Partner 2011, 2007, 2005
  • Microsoft Recognized Partner 2010
  • Individual Excellence Award for Project Management 2010, 2005
  • Best eCommerce Strategic Online Portal (du eShop) 2008
  • Best Website in EMEA at Vignette Excellence Awards 2008
  • Microsoft Early Adopters Award Office 2008
  • Microsoft Worldwide Custom Development Solutions Partner, Web Development 2007-2008
  • Microsoft Custom Development Solutions Partner of the Year 2007
  • Adobe’s “Site of the Day” Award for Vodafone Egypt 3G Website 2007
  • Microsoft Early Adopters Award Office 2007, 2006
  • Individual Excellence Award for Code Development 2005
  • Microsoft Worldwide Customer Experience Award 2004
  • Microsoft Egypt .Net Product 2004
  • Individual Excellence Award for the Enterprise 2004

Business Footprint

ITWORX Business Footprint Map