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du, the Cutting Edge Self-Care Web Portal

Competing against time, du needed a consumer self-care portal that would help it beat other players in the market. ITWorx used its extensive knowledge in BEA and TIBCO technologies to develop a completely secured, bilingual consumer self-care portal that offers customers with account management capabilities for a variety of e-services. The results? du gained a competitive advantage in the UAE marketplace with a professional, easy-to-use self-service portal. With the ability to continuously add and integrate new services to the portal, du self-care portal increasingly attracts nationwide consumers.

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Competing against time, du needed a consumer self-care portal that would help it beat other players in the market. ITWorx used its extensive knowledge in BEA and TIBCO technologies to develop a completely secured, bilingual consumer self-care portal that offers customers with account management capabilities for a variety of e-services. The results? du gained a competitive advantage in the UAE marketplace with a professional, easy-to-use self-service portal. With the ability to continuously add and integrate new services to the portal, du self-care portal increasingly attracts nationwide consumers.

Customers of today’s live trading environment demand top notch services. Execution Ltd takes key technology initiatives and assigns the bulk of work to ITWorx, their long-term co-development partner. The results? Revolutionized X-Stream; a software and services solution, based on Microsoft Dynamics CRM, a Windows Smart Client in the front office that provides sales traders and research analysts with a unique insight into their client relationships; and a BI Portal for senior management that provides a comprehensive way to visualize and better understand the commission, effort, and profitability of the entire business.

In six months, UTC Fire & Security needed to establish a new dynamic and scalable environment to be a single access point for all its subsidiaries websites. Newly created websites should be homogeneous to reflect a unified global message. Administrators should be capable of easily creating and publishing websites. ITWorx developed a Unified Website Management Environment using Vignette 6. The solution centralizes disparate websites, enables dynamic creation and updates of multilingual content without the need for further development.

UTC has a large number of subsidiary Intranet sites, and a number of distinct Plumtree installations that needed to be connected while placing a framework that facilitates the development of new, integrated, and collaborative communities. ITWORX developed myUTC, a giant “one-stop shop” portal that provides employees, selected partners and suppliers with a customizable set of applications and functions as well as a wide range of business automation systems. ITWORX enhanced UTC existing technological infrastructure to support 150,000 users worldwide.

Pratt & Whitney had individual websites to market their products and services. The company needed to stop the autonomous content management and have a one-stop-shop informational portal that communicates one consistent image globally. ITWORX developed the Pratt & Whitney Website Management Solution, a scalable Web portal where content is dynamically managed. Using Vignette 7 and the advanced Dynamic Site capabilities, ITWORX enabled easy administration for the portal that helped in creating a uniform web presence for its worldwide customer-base and visitors.

The MOI faced challenges in accurately and efficiently presenting information to investors worldwide. The MOI needed a Web portal solution to demonstrate its transparency and credibility in order to provide investors with key information about the investment sector in Egypt. A Microsoft Gold Certified Partner, ITWORX successfully developed, tested, and deployed the Egyptian Investment Portal (EIP) in less than four weeks – an unprecedented turn around for a project of this scope.

The Egyptian Ministry of Foreign Affairs (MFA) needed a professional, standards-based Web portal that each of their embassies, consulates, and delegates could leverage to improve productivity, provide better employee and public services, and present a consistent image of Egypt worldwide. As a Microsoft Gold Certified Partner, ITWORX was selected to develop the MFA portal and propose the appropriate infrastructure for a scalable and secure portal solution that could be easily implemented within all Egyptian embassies and consulates worldwide to provide a consistent Web image and better access to services.

A part of the e-government initiative, Egypt Post needed to establish its own Intranet to empower employees with collaboration functionalities, operational efficiency, and exposure to IT environment. ITWorx, Microsoft Gold Certified Partner, developed the Egypt Post Intranet portal as well as the Postal Information System (PIS) solution. Together, the portal and the PIS improved information dissemination within Egypt Post, increased internal collaboration, generated analytical reports, and enhanced the overall organization performance.

UTC has a large number of subsidiary Intranet sites, and a number of distinct Plumtree installations that needed to be connected while placing a framework that facilitates the development of new, integrated, and collaborative communities. ITWORX developed myUTC, a giant “one-stop shop” portal that provides employees, selected partners and suppliers with a customizable set of applications and functions as well as a wide range of business automation systems. ITWORX enhanced UTC existing technological infrastructure to support 150,000 users worldwide.

The Arabic e-Content portal, www.fekr-rama.com, is another success story added to ITWorx portfolio of e-government projects. Built on MOSS 2007, the portal is a turning point for the Arabic-speaking population worldwide. The Arabic e-Content portal is part of MCIT vision of digitize content. It plays a pivotal role in preserving and continuously increasing the Arabic wealth of culture, literature, and heritage. Researchers, scholars, students, and interested readers can access and download a vast treasure trove of books and manuscripts at 60% of the regular hard copy cost.