ITWORX CTS

Now you can have a clear vision of all business matters. ITWORX Correspondence Tracking System (CTS) allows you to have a 360 View for all business Correspondences through a single interface. CTS is a SharePoint solution with mobility capabilities that set an organized and smooth workflow system, it ensures important business correspondences are properly handled, tracked, retained, and are easy to find later on. Business actions resulting from the correspondences are taken in a timely manner. The management system can be accessed from desktop or mobile pad and integrates with Microsoft outlook and existing faxes and scanners.

Control Correspondences

Through CTS you can manage business correspondences, meetings, and their associated tasks. It allows you to automate the end-to-end cycle for incoming and outgoing correspondences, in addition to archiving previous management. It allows executives and administrative staff to be in full control of correspondences, meetings, and the actions based on them.

Capture Meeting Actions

CTS allows you to record past meetings to capture Minutes of Meeting and action Items. The captured action items can be tracked afterwards to guarantee an efficient meeting management. You can also mark specific tasks as urgent. CTS allows you to completely eliminate the need for manual and outside processing.

Track Tasks and Actions

CTS ensures effective tasks handling, better workload management and better tracking. You can easily create tasks and assign owners, followers, and CC list for each task that was mentioned in a correspondence or a meeting. Tasks of pending actions are automatically grouped for follow-up. You can also edit documents through an advanced annotation tool from the application context.