The digital revolution experienced its heyday in the current decades, where for example mobile technology, planning processes, restructuring procedures and telecommunications became fully digitalized. In fact, the digital transformation of the telecommunication sector encompasses three major benefits, such as the creation of a new revenue stream, improved awareness to forecast and compete, and finally amplified customer satisfaction records.
Worth mentioning that digital transformation in this context will not be contribution to improving websites or introduce a multi-channel marketing medium. At ITWORX we will enable, empower and lead Telco operators to a successful digital transformation. According to our definition, digital transformation is a redesign based on lean management principles to take a typically-soiled operation with its legacy systems. Processes and organization, to turn it into a seamlessly integrated business system built around an online core. Our experienced engineering staff explores the transformation possibilities that will eventually all the customer to apply an innovative transformation.
The digital transformation is no longer a luxury. Any operator striving to achieve tangible ROI (i.e. Return on Investment) figures, can now pursue that goal through adapting e-strategy transformation to the entire operations. In the following depiction, five value creation layers are illustrated to highlight on the driven value out of digital transformation;