We create an ultimate customer-centric experience through understanding the necessary trends byhow banks interact and engage with their customers. ITWORX solutions reduce operational costs by automating processes such as loan applications, customer on-boarding and account changes. Create role-based dashboards that help everyone do their job better, from executive to financial advisors, loan officers and branch staff. Our solutions give staff, advisors and agents a 360 degree customer view so they can act as a true “trusted advisor”.
Customers rightfully expect to do whatever they want through their devices anytime and anywhere. Our intuitive mobile solutions allow bankers to offer low-value services and high-value services to their customers. Through a responsive design and easy-to-use tools, customers save time and costs by doing interactions remotely in a timely manner. Aside from the generic services, we aim to provide a compelling mobile experience by applying innovation and personalization services.
Based on its versatile experience, ITWORX tailors cutting edge solutions that address the customers’ pain areas directly. We provide the needed tools that allow executives to create and monitor strategic objectives and KPIs. In addition to endless dashboards with accurate information that enable decision makers in taking the needed informed actions. For a seamless solution implementation and to guarantee employees’ efficiency and productivity, we provide trainings to facilitate the solution’s adoption phase.