“Installing the CRM was the single most important decision in VC Banks’ plans for future growth. ITWorx’ solution has proved to be robust yet flexible enough to be customised to achieve an exact fit to our processes. The result is higher service for our customers and more informed decision-making at every level of our business.”
Abdulla Kandi,
Head of IT, VC Bank.
"Having used CLG and its add-on, AuthorExpert, an application to create multimedia rich e-lessons and assessments, in our schools, we’ve had such a successful first-hand experience that it becomes mandatory we see to the wide-spread of CLG and its tools across the Kingdom.”
Reda Abd El-Haleem,
Chief Financial Officer, Maarif Education & Training Holding Co, KSA
“The eLG (eLearning Gateway) is e-learning platform on the Ministry of Education in the United Arab of Emirates and is considered a landmark solution in comparison to other solutions worldwide. The eLG is based on ITWorx CLG (Connected Learning Gateway) that we hand-picked among multiple competing e-learning platforms. We are confident that the eLG will fulfill our nation-wide adoption plans to serve all UAE schools. The eLG is a bilingual (English/Arabic) solution hosted in the ministry’s data center. The project's first phase served ten schools. It included training about 150 teachers on the solution; and conducting workshops for pilot principles and head masters. By April 2012; 100 schools will be deployed, and during the year of 2013; the eLG will be expected to serve the whole 420 schools in the Emirates; that is about 350,000 users. Thanks to the cooperation with strategic partners, such as ITWorx, the Emirates will excel in creating an education community that partakes a pivotal role in the spread of ICT in learning worldwide and will set the bar even higher in global e-learning standards.”
Fatma Ali Al Khajah, Director of IT Department, Ministry of Education, UAE
“
Our long history with ITWorx encouraged us to use their expertise in developing citizen-centric software solutions for the region. Our goal is to encourage our global partners’ innovation to make the best use of Microsoft technologies in order to add real end-user value. This is what ITWorx has succeeded to do with MoL. They have studied MoL internal processes and workflows carefully and tackled what needed to be optimized. The results were improved employee efficiency and much better services for MoL stakeholders in private sector. We have received a superior customer feedback as usual when commissioning ITWorx, and we look forward to future cooperation.”
Samir Noman,
President of Microsoft Arabia
“We in the Department of Economic Development (DED) continuously seek providing better services for our customers. We select our partners who share the same vision of not just developing a software solution that can fit any sector, region, or customer, but a solution that is natively-built around the end user's needs. ITWorx team has quickly grasped our requirements in developing an effective and efficient customer relationship management, and e-services management solution.”
Mohammed Shael Al Saadi
Chief Executive Officer - Registration & Licensing Division Dubai Department of Economic Development
“There is no doubt that CLG 2.0 is a dynamic learning platform that takes all forms of collaboration and communication to the next level. It not only meets all modern pedagogic needs but also it’s more practical and robust in function. And technically it speaks clearly of the strength and flexibility of Microsoft SharePoint 2010 and offers customizations that meet school-specific needs.”
Naseer Alfaaiz
Chief Information Officer, DOMAINS Technical Solutions (DTS), KSA
“ITWorx has been a great partner helping us host a customised, bilingual e-learning solution in our data center, in a very short period of time, to serve 15 schools with more than 22,000 users in KSA. We are particularly impressed with ITWorx excellent onsite adoption program and dedicated team who vigorously enabled our pilot teachers and administrators to master the platform functions."
Ashraf ElGuindi
Chairman of the Executive Board, Maarif Education & Training Holding Co, KSA
"Execution decided to invest in a bespoke CRM solution to provide the stockbroking business with a competitive advantage. We selected ITWorx based on the caliber of their individuals and its excellent track record in the development of customized financial solutions. Together, we have created a unique platform that enables us to provide our customers with high-quality tailored services. We are pleased to have found ITWorx to be a partner who shares our commitment to customer satisfaction "
Mark Adams
Development Manager, Execution Ltd
"The proficiency and dedication demonstrated by the ITWorx team delivered us a customized SharePoint employee portal hosted using MSO (Microsoft SharePoint Services). ITWorx helped us realize our goals using best-in-class software, while reducing capital costs and ensuring maximum performance of our portal."
Richard Marani
Vice President, Information Technology, Doosan Infracore International
"ITWorx CTS (Correspondence Tracking System) is a landmark solution for Jeddah Municipality having helped us multiply daily transactions executed as well as received requests; we streamlined internal operations, boosting our productivity and transparency, and increasing citizen satisfaction and our credibility. Thanks to ITWorx excellent offshore custom-development practices, and the responsiveness and agility of the ITWorx team, all our requirements were met. We are extremely satisfied."
Bassam El Warith
Chief Information & Investments Officer, Jeddah Municipality
"Since launching our e-learning platform, Kent Learning Zone, in more than 280 schools, we’ve noted increased collaboration through networked communities. Through the KLZ, teachers and students are provided with new opportunities to work together, conduct research and discussions, as well as to share problems, innovations, and lesson plans."
Andy Sheppard
Technical Strategy Manager, Education Information Systems (EIS) Kent County Council
"E-learning provides us with the opportunity to not only ensure that all our students are well versed in IT, but to actually improve the way they learn. By partnering with ITWorx we can free up our teachers’ time so they can concentrate on teaching instead of administration. We can enable our children to learn smarter, and at their own speed. And we can get parents more involved in their children’s education, putting the school back in the heart of the community."
Badria Yousif
Director of IT Department, Ministry of Education, United Arab Emirates
"We are very pleased with our new fully-customised portal. Its scalable and secure enterprise platform provides us with the ability to extend our online services and content in the future. Working with ITWorx professional services team has been an excellent experience, allowing us to capitalise on their experience in higher education and meet our goals and deadlines for launching."
Dr. Fadwa Eljack
Assistant Professor, Chemical Engineering Department, Qatar University
"Building on the foundation laid by Phase I of Knowledge Net, we have rolled-out Phase II with new portal features to improve user experience and enhance technology’s support of student achievement. Additional training has been provided to teachers to assist them in integrating Knowledge Net into their teaching practices to maximize the portal’s benefits and ensure students deepen their technology skills so they can realize their goals. KNET has proven to be beneficial for students, parents, and teachers alike."
Dr. Ghadah Omar Al-Fakieh
ictQATAR e-Education Manager