|
|
|
|
|
|
Home > Industries > Telco > Services and Solutions
 |
ITWorx Telco Solutions |
|
|
VAS Performance Portal
ITWorx VAS performance portal provides business insights for different departments leading to better, faster and more relevant understanding of the user experience to improve customer loyalty. By providing real time network performance information it can help the network management and engineering department identify network problems and fraud cases and enhance system performance. It helps marketing and strategic departments analyze and identify product adoption patterns and trends to develop more targeted campaigns. |
|
| |
|
|
|
Platinum Numbers – Number Booking Platform
This award-winning solution, ITWorx PlatiNUM, enables telecom operators to efficiently manage the process of offering, booking, and selling new number ranges or higher premium numbers to regular customers and VIPs. ITWorx PlatiNUM helps operators boost acquisition, minimize churn, and generate revenue. This resilient application has been designed to withstand thousands of concurrent requests with no performance degradation, integrate easily with back-end systems, and ensure a secure platform. |
 |
|
|
Corporate Strategy Management
The Corporate Strategy Management solution offers a platform, tools, and mechanisms to communicate, cascade and share strategies from top management down to implementation and execution. Added to that, its flexible reporting module processes data from several sources to provide sharp insights to assist managers and executives in making smart decisions. |
 |
|
ITWorx Telco Services |
|
|
E-Commerce
Recent statistics reveal a growing number of online shoppers, with a spending of $963 billion predicted by 2013. ITWorx telecom track record features flexible ready-made e-shop solutions which have been specifically modeled to solve operators’ challenges. |
|
| |
|
Mobile/Web Self-Service Portals
Portals are a vital pillar in any operator’s customer service and retention efforts. ITWorx multi-channel self-service portals provide various service delivery channels such as Web, mobile and SMS portals; in addition to IVR, ITPTV and USSD. Multilingual, our portals are delivered with powerful account management services and intelligent analytics. |
|
| |
|
Outsourcing/Consulting
Over the years ITWorx has built a solid track record of onshore and offshore outsourcing and consultancy models to better serve different operator needs. Our outsourced team can execute a multitude of development and outsourcing services ranging from application design, development, implementation and quality management, to security auditing, deployment and support. All our developed applications are easily integrated with an operator’s existing OSS/BSS systems. |
|
|
|
|
|
Business Intelligence (BI)
No information system is complete without a comprehensive BI component. Telco business intelligence solutions collect information from across the operator organization to include data ranging from network usage to customer behavior to provide executives with the right information to make the right decisions. ITWorx powerful dashboard and reporting tools also make it possible for managers to drill down and unveil the root cause behind the reports displayed. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|